Shipping Information & Rates
Shipping and Handling
We deliver to the following countries only:
Republic of Ireland
If your Country of Shipment destination is not listed above or you would like further information on shipping costs, please contact us via our Contact Us page.
We ship ONLY on a Monday, Tuesday and Wednesdays (except for bank holidays) for 2-3 day delivery to most European destinations. Other European destinations may take up to 4-5 days. We use DPD for all of our Deliveries. Couriers DO NOT operate on Saturdays, Sundays, National or Local Holidays.
You MUST provide us with a valid telephone number for the delivery address. Failure to do so will may result in your order not being processed and may not be delivered on time. For any special delivery instructions please use the area provided in the checkout.
A signature is required as a proof of delivery. Shipments may be subject to local custom inspections, which may incur charges and delays. These are outside of our control. Local taxes and duties must be paid by the recipient. Kinvara Smoked Salmon cannot be held responsible for any delays in overseas deliveries due to collection of these duties and taxes or delays due to customs inspections.
Please Note: Whilst we try and keep our shipping costs constant and absorb any increase couriers levy on us, we reserve the right to amend our Shipping rates at any time. If there are any changes to Shipping Rates, they will always appear here first. Please see the table below for our current Shipping Costs.
We are not responsible for any delays in delivery due to local holidays at the destination. It is the customer’s responsibility to make sure that the scheduled delivery date does not fall on a holiday and that the delivery is not delayed by a holiday during the delivery period.
Correct address and contact phone details must be supplied. All orders must include the post code and the contact telephone number of the recipient. The courier company is not obliged to make extensive inquiries to arrange delivery.
Delays in transit are the sole responsibility of the courier company, unless the delay is are caused by the customer by providing incomplete or incorrect address details. Kinvara Smoked Salmon does not accept responsibility for such delays and will not give refunds or replacement orders. Kinvara Smoked Salmon is not responsible to any delay due to Adverse Weather Conditions, either at the point of Shipping, along the Transit Route or at the Delivery Address.
During the Christmas period standard delivery times may be affected due to the large volume increase of shipments and we cannot guarantee a delivery on the exact date requested.
The delivery charges are automatically added to the cost of the product as part of the process of submitting the order online. The delivery charges can be seen before proceeding to the checkout.
If you have provided us with an email address, it will be used by DPD to email you on the day of dispatch, to enable the customer to track the shipment.
How to Calculate Your Shipping Costs (Shipping Rates as of 2nd November 2016)
There is NO minimum Weight or Quantity required to Ship any of our Products. However, we are able to heavily discount shipping to the Republic of Ireland and the UK once you have ordered products that total or are over 1kg.
You can see your Shipping Costs via the Shopping Cart. Simply enter your Country and it will show you the shipping costs when you click on update totals.
To ensure guaranteed delivery for Christmas, our LAST day for shipping this Christmas Season is
- European & UK Orders last day dispatched on Wednesday December 14, 2016
- Irish Orders last day dispatched on Monday December 19, 2016
You can see a breakdown of our shipping costs below.
|Zone||Country||Up to 1 Kg||Per additional 1kg|
|1||Republic of Ireland & Northern Ireland||€6.99||€0.50|
|2||United Kingdom (Excluding Channel Islands)||€6.99||€2.18|
|3||Belgium, France, Germany, Luxembourg, Netherlands||€23.99||€3.10|
|4||Austria, Italy, Spain||€23.99||€4.28|